How long will it take to receive my order?

Typically, delivery takes 7–14 business days, including handling time. We're doing our best to deliver it promptly for you.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

How can I get free fabric swatches?

You can order up to five free fabric swatches (4x6 inches each). Here’s how:Visit our Free Swatches Collection.Browse over 1,000 exclusive fabrics across 40+ collections, including Blackout, Light-Filtering, Velvet, Linen Blend, and more.Add your selected swatches to the cart and proceed to checkout.Why order swatches?Test colors/textures in your space before committing to full-sized curtains.Compare patterns under different lighting conditions.Ensure the fabric matches your décor perfectly.Shipping Details:Standard delivery: 5–8 business days.Expedited shipping: 2–4 business days.

Why Does My Cart Show Multiple Items for One Curtain?

Hi there! 👋Our curtain is custom-made with several components. Options that require an additional fee will appear as separate items in your cart to ensure transparency and accuracy. Here’s what you might see:1. Curtain Panel2. Header Style3. Width & Length4. Lining5. Tiebacks

I know what curtains I want, but how do I place an order?

No worries! Just share the following details with us, and we’ll create an order for you: Curtain name or link (e.g., "Atlanta", "3009", "MJ11") Header style (e.g., grommet, pinch pleat) Color & size (width x length ) Number of panels (e.g., 2 panels)Once confirmed, we’ll send you an order link—simply click to pay!

I can’t find the size, header style, or color I want.

No worries! We specialize in custom orders. Just reply here with your exact requirements—including: 1. Curtain width x length 2. Desired header (e.g., grommet, pleated) 3. Fabric color 4. Any special requests (e.g., blackout lining, extra length)Our team will create a personalized quote and mockup for you within 1 business day.

What is your policy on order cancellations?

Depending on the stage of production, it may be possible to cancel your order. Contact us as soon as possible if you need to cancel your order.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here. Please contact us by leaving a message here with your order number, or sending an email to support@cololeafhome.com.

I never got my order, what to do?

Please contact us by leaving a message here with your order number, or sending an email to support@cololeafhome.com.

What if my customized curtains do not fit properly?

If your customized curtains are too long, we can assist with covering the tailoring cost. Please note that our customized curtains do not support returns or refunds, so please ensure you have the correct measurements before purchasing. If you're unsure, feel free to contact us, and we'd be happy to assist you.